CSR Technology That Supports All Stakeholders
We believe that everyone who uses our platforms deserves a customer success experience that is efficient and empowering. As a customer of YourCause from Blackbaud, you can expect top-notch support and resources for your administrators, employees, and nonprofit partners.
Explore our entire customer experience engine:
- For client administrators, hear more about our offerings across customer success, admin support, processing services, and success services. Also learn about our multitude of other resources around thought-leadership, connecting clients to each other, and facilitating product feedback.
- For your employees engaging in the platforms, delve into the benefits of a customer advocacy team to assist users via live chat, phone, and email during normal business hours. Employees are also given full transparency into donation status and associated transaction fees.
- For nonprofit partners, delve into how our free portal, NPOconnect, enables charities to reach out for technical support, as well as create engaging profiles, access donor information, and manage electronic payments and volunteer events.
Download our datasheet to:
- Gain knowledge of how the YourCause platforms can enhance your social impact efforts.
- Learn how our solutions provide exceptional support for all stakeholders involved.
- Discover the benefits of partnering with a platform designed to drive maximum impact and value for your investment.