CSRconnect Innovation Updates
It’s hard to believe that Fall is already here, and with the change in seasons it’s time for another round of Product Update Briefings at Blackbaud.
We’ve been busy this year with the YourCause CSRconnect, GrantsConnect, and NPOconnect platforms, releasing exciting updates and making big plans for the future. In this blog, I’ll cover some of the highlights of recently released features and a peek at what’s around the corner for CSRconnect. I highly encourage you to register and attend our Product Update Briefings where we will have dedicated sessions for each product and the time to take a deeper dive.
Before we jump in, I’d like to center us around our innovation philosophy. Across our YourCause solutions we have aligned our development work around three key strategic themes: Evolve, Expand, and Engage.
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We are evolving our products to not only meet today’s needs, but to be the solutions for tomorrow’s social good challenges. Our Evolve theme allows us to focus on the maturation of our products, processes, and infrastructure as we look to continue delivering the best-in-class CSR and philanthropic solutions both now and in the future.
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We want to be the leading CSR + ESG provider globally and are on a journey to expand our offerings through strategic distribution, innovation, and industry partnerships as well as further globalization. Our Expand theme centers around using a Global by Design approach to provides updates that meet the needs of companies and employees located around the world.
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We actively seek out product enhancements and opportunities within the industry to move the needle forward on increasing meaningful engagement. Our Engage theme allows us to focus on enhancements that streamline and optimize the end-to-end user experience, increasing efficiency, providing a more delightful experience, and driving participation.
Along with our planned work in these three strategic focus areas, ongoing client feedback is core to our approach. Through the product Ideas section of our YourCause Community sites, our clients have the chance to submit their enhancement and innovations suggestions, view suggestions from their peers, vote on ideas that resonate, and ultimately track the progress of those ideas throughout our review, research, and development lifecycles. In addition, we also work closely with clients through our Product Discovery Program, where clients get a first look at early-stage ideas, new designs, and feature prototypes and have an opportunity to provide real-time feedback.
We’ve built our products alongside our clients for the last 15 years, and it’s a journey we look forward to continuing in partnership with our Global Good Network.
Now for the fun part- let’s take a sneak peek at some of the highlights from our upcoming CSRconnect Product Update Briefing!
CSRconnect Product Update Briefing Preview
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Did you hear the news? Blackbaud recently acquired Kilter, an all-inclusive activity based engagement solution. Keep your eyes and ears open as we continue exploring potential integrations between Kilter and our CSRconnect Incentives and Rewards in the future. Here’s a snapshot of what Kilter is all about:
“Kilter’s inclusivity-first approach enables anyone, anywhere, of any ability level to support their favorite causes in customized health and wellness activity based fundraising challenges. With our best-in-class user experience, functionality, and customer support, you’ll meet your supporters where they are today and easily exceed your engagement and fundraising goals.”
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We continue to expand CSRconnect to be a globally designed platform and are excited to announce we are launching a partnership with Haus de Stiftens as our German partner. This partnership will introduce thousands of new German organizations available for giving and volunteering within the platform.
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A huge milestone that we are currently in the midst of rolling out and celebrating is an evolution to our CSRconnect Homepage. This new design creates faster access for users to engage in various elements of the platform and gives our client admins increased flexibility in what is displayed on the Homepage. The video below gives a quick look at this modern, engaging design.
I hope to see you soon in our Product Update Briefing sessions, which immediately follow bbcon this year. The entire week of events is free and virtual, and we’ve got some fantastic mainstage speakers lined up alongside an agenda full of content for corporate social responsibility professionals. You can learn more and register for both bbcon and the Product Update Briefings below!